Recognising the ongoing uncertainty due to coronavirus (COVID-19), here’s an update on the current status and actions we are taking in response to the current situation.
Currently, while Vanuatu is COVID-19 FREE, all borders are closed and we are forced to temporarily suspend our accommodation and fishing operation.
As the situation is constantly evolving and changing, guests who are impacted by current travel restrictions will automatically receive a full credit. Guests will have the option to secure or re-secure new dates or hold onto their credit. While a large number of guests are securing dates for 2022 and 2023, you are able to hold onto your credit and re-secure new dates at a later time when borders re-open. There are currently no restrictions or time limits on when credits can be used. You don’t need to do anything and no change fees will be charged.
We are in constant discussions with government officials and industry representatives. Government officials from Australia, New Zealand and Pacific Island Nations including Vanuatu are currently working toward a Trans Tasman and Pacific Bubble. It is our understanding that logistics have been confirmed and while there is no set start date, it will happen as soon as it’s deemed safe to do so.
New Zealand will likely be the first international destination opened, followed by Pacific island countries. There are a number of pacific islands including Vanuatu who are COVID-19 free. These islands, including Vanuatu are currently open and operating without restriction and awaiting the lifting of restrictions from Australia and New Zealand.
Rest assured we are keeping a close eye on developments and will be ready to welcome our guests back to our island paradise as soon as possible.
Supporting your plans
We wish to advise our reservations team is operating as normal. We know that flexibility is what our guests are looking for right now. We are waiving change fees and providing all clients with a credit on their pre-booked adventures.
This will allow you to reschedule your trip with no date restriction.
Fish with Confidence
We also want to reassure you that Ocean Blue is well-equipped to sustain a crisis of this kind, and operate successfully moving forward.
Ocean Blue was founded by some innovative individuals, and has been built from the ground up and able to be nimble and become sustainable in this current environment.
So don’t let the fear and uncertainty deter you from talking to us and booking your future adventure! We are approaching this challenge head on and for those savvy travellers you may be surprised at the extraordinary “Book Now Travel Later” discounted deals available at the moment! By booking now you can take advantage of some never to be repeated offers and are able to redeem your trip once borders re-open.
We also wish to thank all of you who have supported Ocean Blue and been patient during this period and we look forward to welcoming you back to our angling paradise hopefully sooner rather than later. We are taking advantage of this downtime to make upgrades to our Lodge and boats to provide an even better Ocean Blue experience.
We see the current situation as a challenge, however, we also view it as short-term in the bigger scheme of things. Your next Ocean Blue adventure will outlive the current COVID 19 crisis!
We’d like to sincerely thank you for the trust and support you have in us and we look forward to welcoming you to Ocean Blue soon. Until then let’s please remember, while we’re all impacted by this unprecedented event, let’s be kind to each other and SHARE OUR LOVE OF FISHING!
The Ocean Blue Team.